FAQ

WHAT ARE TEABALLS ANYWAY?

Teaballs are small pellets of pure tea or plant extracts. They are soluble in hot and cold water and contain no additives. Teaballs can also be used for cooking, baking, cocktails and the tea love in between.

WHAT DISTINGUISHES TEABALLS FROM SOLUBLE TEA?

Teaballs consist of 100% plant extracts. They do not contain any additives. The extract content of soluble tea is only about 40%. It also contains sugar, dextrose, sweeteners, flavourings and/or stabilisers.

WHAT ARE PLANT EXTRACTS?

Plant extracts are gently brewed fruits and plants from which the water is then removed, leaving only the purely natural powder.

WHAT IS THE DIFFERENCE BETWEEN TEABALLS AND THE NATURALLY CLOUDY SELECTION?

Our Teaballs Classic Selection consists of highly pure plant extracts and dissolves in water without leaving any residue. In the naturally cloudy version, we press the pure organic or medicinal tea directly, so that when it dissolves, as with naturally cloudy apple juice, a small sediment is produced, which is, however, drinkable. The naturally cloudy version is particularly aromatic and sustainably produced (CO₂ neutral, full utilisation of the plant) and dissolves particularly quickly.
Ideal for at home, in the shop or on the go. Teaballs are calorie-free, sugar-free, vegan, lactose-free, gluten-free and suitable for diabetics.

QUALITY LEVELS OF THE NATURALLY CLOUDY COLLECTION

At the beginning of the development of our tea varieties, we asked ourselves what the difference between good and bad tea is. What does organic tea mean and what is special about medicinal teas? - We quickly noticed that the differences in quality of the raw materials used by the tea manufacturers are great and that the customer does not know what ends up in his cup.

BUT: WHAT DOES NATURALLY CLOUDY ACTUALLY MEAN?

Naturtrüb means: only the best from the plant. And the special thing about it is that everything stays in the cup. After the balls have dissolved, a sediment is formed which quickly settles, but can also be drunk without hesitation. This way, you have all the ingredients that can develop their full effect.

With our own evaluation process in the form of the TEABALLS quality levels, we would like to offer customers greater transparency:

EXAMPLE:

LEVEL 2: Premium quality TEA QUALITY: 2B
INDEX B: Organically grown.

1= ABSOLUTE LIMITED PREMIUM QUALITY (IN PLANNING)

The tea varieties in category "1" are a very special high-quality treat. The tea comes from selected farmers or tea manufactures and is only available in very limited quantities. The essential oils or taste-giving substances are available in high concentration and arestrictly monitored by quality controls of recognized testing agencies. Only the highest quality parts of the plant are processed here and are free of any pesticides, additives or flavour enhancers. Our products in this category stand for the highest quality tea enjoyment, an experience especially for ambitious tea connoisseurs and connoisseurs.

2= PREMIUM QUALITY (20 VARIETIES)

The tea varieties in category "2" are pure tea pleasure. The origin of the teas usually covers several countries in order to guarantee the supply of the tea manufactories. In addition to the popular varieties, there are also special tea blends. Depending on the variety and type of cultivation, the category 2 teas containmany essential oils or taste-giving substances and active ingredients and are strictly monitored by quality controls carried out by recognised testing bodies. Processed here only the pure components of the plant of the variety (no sawdust or branches). Our products in this category meet high standards and are what is known as a really good tea, both for everyday use and for relaxation or when ill.

3= HIGH FUSION (ONE VARIETY)

The tea varieties in category "3" are the taste-intensive tea experiences with natural flavours. The origin of the teas usually covers several countries in order to guarantee the supply of the tea manufacturers. Particularly seasonal teas or special tea varieties are specially developed to conjure up extraordinary taste creations on the palate. Here, the taste is in the foreground, so sometimes even parts of a plant with less active ingredients are used, as well as natural dyes, because the eye also drinks.

A= PHARMACY QUALITY

Pharmacy quality with the quality level index "A" refers to varieties that have a particularly high essential oil content in accordance with the European Pharmacopoeia and this is controlled by a certified quality management system.

B= BIOQUALITY

As organic quality with the index "B" we designate varieties which originate from ecologically controlled cultivation. They must not be genetically modified and are grown without the use of synthetic chemical pesticides, artificial fertilizers or sewage sludge.

VARIETIES OF QUALITY 2A

  • Rothenberger Herb Mix
  • Lavender
  • Jasmine green tea
  • Fennel
  • sage
  • camomile
  • Mint
  • rooibos
  • Ginger
  • Eucalyptus
  • Echinacea
  • Honeybush

QUALITY 2B VARIETIES

  • Breastfeeding tea
  • Lemongrass
  • Sencha Green Tea
  • Lemon balm
  • Good morning tea
  • Chai Latte

QUALITY 2 VARIETIES

  • Hemp 2 % CBD
  • Ceylon black tea

QUALITY 3 VARIETIES

  • Winter magic

ARE THERE SAMPLE PACKS OF THE DIFFERENT VARIETIES?

Yes, our tea bag with 20 different naturally cloudy varieties in sachet form. Try them out and get to know your favourite teas. You can enjoy up to 2 cups of tea from one sachet.


CAN YOU TEST YOUR PRODUCTS?

In a few cases, we give influencers the opportunity to test our products for free. In return, we receive advertising on their platform. For this to happen, however, a certain reach must be available and the target group must match. Please contact us at info@teaballs.ch. We would like to give each of you the opportunity to try Teaballs. But of course this is not possible for free. Therefore we ask for your understanding if we can only accept a few people.

DO I HAVE TO PAY FOR THE SHIPPING COSTS?

Delivery is free of charge for orders over 50.00 CHF within Switzerland and Liechtenstein. Deliveries under 50.00 CHF will be charged TEABALLS 4.90 CHF for postage and packing.


HOW DO YOU PREPARE TEABALLS?

Take 2-4 Teaballs per cup, depending on your taste, and dissolve them in hot or cold water. Stirring speeds up the process, although it may take a little longer with cold water. Teaballs, by the way, can also be added to cocktail recipes. One dispenser contains 120 Teaballs, from which you can prepare 30-50 drinks. TIP for preparation with hot water: First put the Teaballs into the cup and only then add the steaming water. The steam can be drawn into the dispenser the other way round.


WHAT IS THE SHELF LIFE OF TEABALLS?

Once opened, they should be consumed within 3 months.


WHY ARE TEABALLS SHIPPED WITH A PROTECTIVE CAP?

The protective cap is your personal teaballs protection. It protects the small pressed extract balls from environmental influences such as moisture, air and sunlight. This means they last longer and retain their strong flavour! So - always put on the protective cap after use!
If you regularly carry Teaballs in your bag, the protective cap also protects them from powder spills and keeps your bag clean. Of course, we are always looking for an environmentally friendly alternative.