General Terms and Conditions (GTC)

for the online shop www.teaballs.ch
Owner: Pro.Di.Gio GmbH, Mailand-Strasse 31, 4053 Basel, Switzerland

All terms used in the text that refer to persons are to be understood in a gender-neutral manner.

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1. Scope of Application

These General Terms and Conditions apply to all orders and deliveries of goods that the customer places via the online shop www.teaballs.ch, by e-mail, fax, post or telephone.
The offer is directed exclusively at customers with a delivery address in Switzerland and the Principality of Liechtenstein.

We reserve the right to amend the GTC at any time. The version valid at the time the contract is concluded shall be applicable.

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2. Conclusion of Contract

The contract is concluded upon dispatch of the order confirmation by e-mail.
Execution is subject to availability of the ordered goods.

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3. Delivery and Shipping Costs

• Deliveries are made exclusively within Switzerland and the Principality of Liechtenstein.

• Shipping is carried out via Swiss Post. Collection on site is only possible by prior arrangement.

• Orders with a value of CHF 65.00 or more are delivered free of charge.

• For orders below CHF 65.00, shipping costs amount to CHF 4.90 or CHF 9.00 depending on weight and shipping method.

• Delivery is at the customer's cost and risk.

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4. Prices and Payment

• All prices are stated in Swiss Francs (CHF) including statutory value added tax.

• We reserve the right to change prices at any time. The price at the time of conclusion of the contract shall be applicable.

• Payment options: advance payment (reservation 3 days), credit card (Mastercard, VISA, American Express), PayPal, TWINT, Apple Pay.

• Data transmission is encrypted (SSL).

Discounts:
Discounts and discount codes are not cumulative. Only one discount (e.g. quantity discount or discount code) can be redeemed per order.

Purchase on Account (POWERPAY):
We additionally offer "purchase on account with instalment payment option" via MF Group / POWERPAY. By using this payment method, the customer additionally accepts the GTC of POWERPAY.

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5. Right of Cancellation

• The customer has the right to cancel the purchase contract within 14 days of receipt of the goods in writing (by letter or e-mail).

• The goods must be returned immediately in their original packaging.

• Return shipping costs are borne by the customer.

• Upon receipt of the return, the purchase price will be refunded less any reduction in value.

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6. Warranty

Warranty services only exist for products expressly marked as such (e.g. devices). The scope and duration are stated in the respective product description.

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7. Product Images

Product images on www.teaballs.ch may differ from the actual article.

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8. Retention of Title

The goods remain the property of Pro.Di.Gio GmbH until full payment has been received.

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9. Liability

Any liability – in particular for indirect damages or consequential damages – is excluded to the extent not mandatorily required by law.

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10. Governing Law & Jurisdiction

Swiss law shall apply exclusively.
Place of performance and jurisdiction: Basel (BS), Switzerland.

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11. Copyright

All trademarks, logos, texts, images or company names used on the website are the property of their respective rights holders. Any use or reproduction without express consent is prohibited.

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12. Customer Service

Pro.Di.Gio GmbH
www.teaballs.ch
Mailand-Strasse 31
4053 Basel
info@teaballs.ch
Tel. 061 685 95 33

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13. Severability Clause

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.